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Privacy Policy2019-01-23T00:54:15+00:00

Holistic’s Privacy Policy is a part of our Terms & Conditions. By using our website you agree to comply with our Privacy Policy and our Terms & Conditions.

SECTION 1 – AGE RESTRICTIONS ON ACCESS AND PURCHASES

You must be at least 18 years old to access our website. If you are under 18 years old you are not permitted to use our website site for any reason. You must be of legal age required by the state or province you reside in to purchase our products. It is your responsibility to know whether you are legally able to purchase our products.

SECTION 2 – WHAT WE DO WITH YOUR INFORMATION

When you purchase something from our store, we collect certain elements of your personal information such as your name, address, email address, and your order history. We also use cookies and similar tools that collect information that make it easier to use our store and our site. Simply visiting our website causes information to be automatically collected. This may include information such as the operating system (OS) running on your device, Internet Protocol (IP) address (which may be used to obtain your geolocation), access times, browser type, language, and the website you visited before our site. We also collect information about how you use our site, including the elements you have interacted with, metadata and other details about these elements, change states and other user actions.

Email marketing: By providing us with your email address, you are giving us permission to send you emails about our store, new products, and other updates. You can unsubscribe from these emails by clicking the Unsubscribe button included at the bottom of each email.

Generally, we use the information we collect primarily to provide, maintain, protect, and improve our website. We use personal information collected through our site as described below and described elsewhere in this policy to facilitate the creation of and secure use of your account on our network; identify you as a valid user; respond to your comments or questions; and enable our support team to provide customer service including sending you information such as shipping confirmations, invoices, technical notices, product updates, promotions, and security alerts. We also use certain information to protect against fraudulent, unauthorized, or illegal activity.

SECTION 3 – CUSTOMER CONSENT

When you provide Holistic with personal information needed to complete a transaction—placing an order, selecting a delivery option, requesting a return authorization—you are consenting to our collecting and using your information.

You can terminate your consent for us to contact you by clicking the Unsubscribe button included at the bottom of each email.

SECTION 4 – DISCLOSURE

We do not share your personal information with third parties without your consent other than: (i) with third party service providers working on our behalf who have at least the same level of privacy protection required by us as stated in our Privacy Policy (ii) to comply with laws or to respond to lawful requests and legal process to protect the rights and property of Holistic BioSciences, our agents, customers, and others including those who enforce our agreements, policies, and terms included in this Privacy Policy or our Terms of Service, (iii) in an emergency, including protecting the safety of any person, (iv) for the purposes of a business transaction involving a sale or transfer of all or a part of our business or assets, including but not limited to a merger, financing, acquisition, divestiture, or dissolution transaction. In the event of an insolvency, bankruptcy, or receivership, personal information may also be transferred as a business asset. If another company acquires our company, business, or assets, that company will also acquire and possess the personal information collected by us and will assume the rights and obligations regarding your personal information as described in this policy.

SECTION 5 – PAYMENT PROCESSING

Our store is built on an e-commerce software platform that allows us to sell our products and services to you.

Payment

When you provide us with your credit card information during the payment process, we send it to our PCI-DSS compliant payment gateway for processing using SSL encryption technology. Your credit card information is never stored for use beyond your current transaction.

All direct payment gateways comply with the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.

PCI-DSS requirements help ensure the secure handling of credit card information by our store and our payment processors and service providers.

SECTION 6 – THIRD PARTY SERVICES

Our policy only covers our services and not the services of any third parties. Information about third party services and their privacy policies, if any, must be obtained from those third parties.

Links to Third Party Websites

Links within our store may direct you away from our website. We are not responsible for the privacy practices of other websites and encourage you to read their privacy policies.

SECTION 7 – SECURITY

We take reasonable precautions and follow generally accepted industry practices to protect your personal information from being lost, misused, or inappropriately accessed, disclosed, altered, or destroyed. Your personal information is protected by your password—never share this password with anyone. Holistic BioSciences will never contact you to ask you for your password.

If you provide us with your credit card information, the information is transmitted to our server using secure socket layer technology (SSL) which employs the AES-256 encryption standard.

SECTION 8 – AGE OF CONSENT

Using our website is based on your representation to us that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you consent to any of your minor dependents using this site.

SECTION 9 – U.S. LAW APPLIES

Our website is intended for users located in the United States of America. By sending us your personal information from outside the U.S., you consent to the application of U.S. law and to the use and disclosure of your personal information consistent with this Privacy Policy. It is your responsibility to determine whether accessing this site and purchasing our products are legal where you reside. Purchasing our products is deemed by us to be done so at your own risk, and you are responsible for compliance with all applicable laws, rules, regulations, and treaties.

SECTION 10 – CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this Privacy Policy at any time and at our sole and absolute discretion. Please review our Privacy Policy page frequently; any such changes and clarifications will take effect immediately upon being posted on our website.

QUESTIONS AND CONTACT INFORMATION

To change or delete any personal information you have provided us directly, i.e., other than information automatically generated by your use of our website, contact our customer service team at customerservice@holisticbiosciences.com.

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